Create & Manage Listings#

This guide will help you create and manage listings for role openings, such as employment / jobs, volunteer opportunities, open committee or board positions, and more.

It covers how to create a listing, buy & use listing credits, repost or extend a listing, and more.

If you are a third-party recruiter, please follow tips on the third-party recruiters guide. The instructions below are for direct employers seeking candidates for their own organization.

Quick Tips: Create a Listing (for Direct Employers)#

Get started:

• Open /employer or select Switch to Employer from Candidate navigation
• (if needed) Login or Create an account
• Use Create Listing

Complete the steps:

• On Step: Employer organization, select or add your organization (as the direct employer)
• On Step: Workplace & location, enter the role workplace details and select a location for your listing
• On Step: Role type & details, select the role type (i.e. employee) and enter details (from scratch, from a document, or copy from an existing listing)
• On Step: Application & notification options, select how you'd like to receive applications and notifications, and (optionally) set up screening questions to pre-qualify candidates

If you chose a role type that's free to post (e.g. volunteer), review the listing preview and submit your listing. If you chose a role type that requires payment / credits (i.e. employee), you will continue onto Billing & Upgrades.

• On Step: Billing & upgrades, select optional upgrades and how you'd like to pay. If additional payment is required, you will need to complete checkout before submitting your listing.

For help with credits or checkout, review the Credits & Orders Guide

Detailed instructions: Create a Listing (for Direct Employers)#

Step: Employer Organization#

Select or add the employer organization (the direct employer) by selecting it from the list of organizations associated with your account, requesting access to an existing organization, or by creating a new organization. Please read the instructions below carefully to ensure you select the correct organization and avoid delays in publishing your listing.

If you don't see your organization, you can search for it by name, abbreviation, or website:

To avoid duplicates, always search first and review the results before creating a new organization. Duplicate organizations will be rejected and will delay publishing your listing.

If you're unable to find the organization after searching, use Add an organization.

New organizations are reviewed before listings can be published.

If you have already added your organization to your account, simply select it from the options.

Step: Workplace & Location#

All listings must have a location (even if the position is fully remote). Workplaces must be tagged as remote, in-person, or hybrid.

We require a location so that your listing can be found and promoted in relevant search results when candidates filter by location.

For remote roles, simply choose a location that makes the most sense (e.g. your organization's headquarters location, the location of the team, or a general area / city such as "Atlanta" or "United States").

Hybrid implies that regular in-person attendance at a specific location is required.

If you only need a candidate to attend interviews (not regular in-person visits), we recommend selecting Remote and then specifying the interview location.

Use location to select an address or city. The center of this location will be used when candidates are filtering by location / distance from location.

Step: Role Type & Details#

Next, select the role type that best matches the open role / position at your organization.

To provide the details about the role / job description, choose one of the following options:

• Start from scratch and enter the details manually
• Upload a document (e.g. a job description) and have the text extracted to populate the listing details
• Copy from an existing listing in your account (e.g. if you're recruiting for a similar role or a replacement for a role you previously recruited for)

If you already have a document that describes the details of your role (e.g. job description, volunteer role details, etc.), you can upload that document and the text will be extracted to populate the listing details.

Review the pre-filled details and make any necessary edits before continuing.

If you already have a similar listing in your account, you can quickly copy the details from that listing into a new listing.

Be sure to review the pre-filled details and make any necessary edits before continuing.

The new listing will not be linked to the original listing in any way - it is essentially a copy of the original listing details.

Step: Application Options#

When creating a listing, you can choose to publish it ASAP or schedule it for a future date and time.

Some listings require review and approval before they are published. If your listing requires review, it may not be published immediately or at the scheduled time, but will be published as soon as it's approved. See Listing Approval & Pending Status below for details.

You can choose how candidates should apply. By default, applications are collected in your account and you'll receive email notifications to the addresses you choose.

You can also send candidates to an external link (e.g. your organization's careers page or applicant tracking system).

If you choose to send candidates to an external link, you will not be able to manage applications through our platform. Be sure to provide clear instructions for candidates on how to apply through the external link, and be prepared to manage applications through that external system.

Applications submitted here will appear in Candidates (in the navigation).

Learn more: Review Candidates & Manage Applications Guide

Notification Emails

Notification email addresses can be added to receive alerts when new applications are submitted.

You may only select email addresses that have been verified, including your account email addresses and any users in organizations that you have access to. Ask your recipients to create an account first for easy access to their email addresses.

Screening Questions

If you need to pre-qualify candidates, you can set up screening questions that candidates must answer correctly before submitting their application.

This can help reduce unqualified applications and save time for both employers and candidates.

Be sure you select an "expected answer" for each screening question! "Yes" is the default expected answer, so if your question is phrased such that "No" is the expected answer (e.g. "Are you under 18?"), be sure to change the expected answer to "No".

Candidates that fail the screening questions will receive immediate rejection and cannot re-apply (example below). You will be able to see the candidate name, but no other application details or documents are collected from these candidates.

You can view the screening results and rejected candidates on Candidates.

Learn more about managing candidates and applications here: Manage Candidates & Applications

Step: Billing & Upgrades#

Some positions (such as employee / staff (paid)) require listing credits and payment before they can be published, while unpaid positions (such as volunteer opportunities) are usually free to post.

Learn more about listing credits here: Listing Credits & Orders

Upgrades

Some role types may have optional upgrades that you can select to make your listing more attractive to candidates, such as highlighting the listing in search results. If available for your role type, you can select any upgrades you'd like to add to your listing.

Billing Organization

If your listing requires payment, you will be asked to select a billing organization. In most cases, this should be the same as the employer organization.

Any user with any role at an organization can select it as the billing organization and purchase credits on its behalf. You do not need special permissions to buy credits — credits are only consumed when the listing is actually published.

If your billing organization already has sufficient credits, select Use organization credits and credits will be applied when your listing is published.

If you need to purchase additional credits during listing creation, select Purchase new credits and you'll be taken to checkout. After completing payment, you'll be returned to finish submitting your listing.

Manage Listings#

All listings for any organizations you have access to are managed in Listings (in the navigation). From there, you can view listing details, edit listing information, repost or extend a listing, and more.

https://app.workforgood.org/employer

EmployerEmployer

Create Listing

Account

Listings

Review and manage your role listings

AllPublishedDraftPendingScheduledExpired

Filter by organization

Listing	Date published	Last modified	Applications	Total views	Actions
UW Program DirectorPublished / Live United Way of Greater Atlanta Employee / staff (paid)	May 20, 2026Extend	—	23	312
UW Grant WriterPublished / Live United Way of Greater Atlanta Employee / staff (paid)	May 18, 2026Extend	—	11	245
AP Volunteer CoordinatorDraft Atlanta Pride Volunteer (unpaid)	—	—	0	0
GH Advocacy SpecialistPending Georgia Historical Society Employee / staff (paid)	—	—	2	0
SH Board MemberPublished / Live SafeHaven Children's Advocacy Center Board / committee member	May 10, 2026Extend	—	17	178

Showing 1-5 of 5

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Modify a Listing#

The following can be modified on a published listing:

• Details Listing details (title, description, requirements, etc.)
• Application & Notification Options (e.g. on platform or external, application instructions, screening questions, etc.)
• Screening Questions Screening questions and expected answers

You cannot modify the role type (e.g. employee vs volunteer) or the organization associated with a listing. If you need to change either of those, you will need to copy the listing and make your edits there, then unpublish or delete the original listing.

Details

To modify the listing details, use Details.

Application & Notification Options

To modify how candidates apply and who receives notifications, use Application & Notification Options.

Screening Questions

To modify screening questions, use Screening Questions:

Extend or Renew a Listing#

You can choose to extend a published listing before it expires or renew an expired listing. Use Extend or Renew.

Listings are ordered on the search page by the last date they were published, extended, or renewed, so extending or renewing may move it closer to the top of search results.

If you don't have enough credits to extend or renew, click Buy Credits to purchase more. You'll be taken to checkout and returned to complete the extension or renewal after payment.

If you are recruiting candidates for a role that was previously filled or another identical role, we recommend copying a past listing rather than renewing. This allows you to keep the original listing and applications organized separately, while creating a new listing for the new round of recruiting.

Unpublish or Delete a Listing#

If you need to remove a listing before its expiration date, you can either Unpublish it (removes it from search results and public view) or Delete it (removes it permanently).

Listing Approval & Pending Status#

After submitting a listing, it may enter a Pending status before being published. This happens when one or both of the following conditions apply:

1. Organization verification — New organizations must be verified by a site administrator before their listings can go live. This is a one-time process; once your organization is verified, future listings won't be held for this reason.
2. User approval — If you do not yet have the "Manage listings" permission at your organization, your listing will need to be approved by an organization manager (someone with that permission) or a site administrator.

You can always submit a listing regardless of your permissions or organization verification status. Your listing is saved and you can track its progress on the Listings page.

What happens while my listing is pending?#

• Your listing is saved and visible on your Listings page with a "Pending" status
• Credits are not consumed until the listing is actually published
• If you purchased credits during submission, they are held and will be applied automatically when the listing is approved and published
• You can still edit the listing details while it is pending

How does my listing get approved?#

How do I avoid delays?#

• Ensure your organization details are complete and accurate — this speeds up verification
• Avoid creating duplicate organizations — always search for your organization first before creating a new one
• If you're the organization creator, you already have all permissions and your listings will be auto-approved (only verification may be needed for new orgs)

Approving listings for your organization#

If you have the "Manage listings" permission at an organization, you can approve pending listings submitted by other users at your organization. On the Listings page, pending listings will show an Approve or Approve & Publish action.

Listing Expiration#

Published listings expire automatically upon their expiration date. Expired listings are removed from search results and cannot be viewed publicly.

Listings are checked daily (at 00:05 UTC). Any published listing whose expiration date has passed will be set to expired. If you need a listing to remain active longer, use Extend.

When a listing is expired:

• It is removed from search results and is no longer visible to candidates
• Existing applications are preserved and can still be reviewed
• The listing appears as "Expired" in your listings list
• Credits used for the listing are not refunded